Warranty Information

General Information

Product(s) Covered

This warranty is exclusively for Timberwolf Firewood Processing Equipment branded log splitters, firewood processors, conveyors, other firewood machinery, and their attachments and/or accessories.

Date Warranty Begins

The warranty begins on the date of sale and is warranted by Timberwolf Firewood Processing Equipment to the original purchaser only.

What Timberwolf Will Do For You

Timberwolf Firewood Processing Equipment or your authorized dealer - at our option - will repair and/or replace any part(s) found to be defective in material or workmanship, without a charge for parts and/or labor to the original purchaser up to a year after their initial purchase. This warranty does not cover pickup, delivery, or service call charges. The machine's engine is warranted separately by the engine manufacturer.

Limited Rental Use Warranty

If used for rental purposes (to produce an income by renting out this equipment), the warranty is limited in duration to 90 days from the date of purchase. This warranty does not apply to parts that have been damaged by accident, alteration, misuse, abuse, or improper lubrication. The engine for rental use is warranted separately by the engine manufacturer.

How To Get Service

To obtain service contact the nearest Timberwolf Firewood Processing Equipment dealer or call Timberwolf Firewood Processing Equipment at 607-307-4029.

For Timberwolf Firewood Processing Equipment firewood processor engines, contact us or the dealer from which you purchased your Timberwolf Firewood Processing Equipment firewood processor. For Honda engines, please consult your local Timberwolf Firewood Processing Equipment dealer for the name of your local authorized Honda Service Center.

Disclaimer of Consequential Damages

Timberwolf Firewood Processing Equipment shall not be liable under any circumstances for any incidental or consequential damages or expenses of any kind, including – but not limited to – the cost of equipment rental, loss of profits, or cost of hiring services to perform tasks normally performed by the equipment.

Limitation of Implied Warranties

Any implied warranties, including those without the limitation of an implied warranty of merchantability and/or fitness for a particular purpose, shall be limited to one year (90 days if the product is purchased for rental use) from the date of sale from Timberwolf Firewood Processing Equipment. Some states do not allow the exclusion or limitation of incidental or consequential damages or the limitation of how long an implied warranty lasts.

Your Rights Under State Law

This warranty gives you specific legal rights; you may also have other rights, varying from state to state.

File a Claim

Contact Timberwolf

Find a Dealer

Timberwolf works with our network of Certified Dealers to provide technical service, replacement parts, and machine upgrades, if necessary.

For more information, click here to Find a Dealer.

By Phone

Contact Us by Phone: 607-307-4029

Our hours of operation are 8a to 4:30p EST, Monday-Friday.

By Email

Reach our team by emailing

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